Faq

Where do you ship?
We serve in Darwin and across the entire Northern Territory. Besides, we also offer weekly pick up from Perth, Melbourne, Adelaide and Brisbane.


What can you assure about client compliance?

Risking your shipment is the last thing you would like to see as an end customer. Thus, while conducting the shipments, we offer shipments that are entirely in compliance with the relevant local rules and regulations. When you put stakes on us, you can be assured that our experience, knowledge and state of the art technology will ensure a seamless shipment and safeguard your assets.


Are the Shipment tracked?

Of course, they are. Every shipment is tracked at any point in the entire supply chain process. We ensure full transparency, and this ensure our customers can access the live updates of the orders, the status of the shipment, expected delivery time, custom clearance status and many more.


Do you offer free, upfront quote?

Yes we do! We always offer free, upfront quote that contain clear break down of every heads of expenses.


Will I have to book any timeslot for the inbound deliveries?

No, you do not need to book timeslots for any inbound delivery. However, we always request our clients to schedule the consignment delivery time with in advance, so there is not demurrage and idle labour cost.


How you ensure maintenance of quality and accuracy?

Once we receive your consignment, our experts will visually inspect the stock to find if there is any damage. We will also inspect whether the quantity of stock (if applicable) matches with your purchase order.


Do you offer customised packaging solutions?

We offer customised packaging solutions that ensures, specific packaging needs are met and requirements adhered to, prior to the dispatch.